SCAS Satisfaction Survey

General Experience
What was the reason for your visit to Sumner County Animal Services? *	Adoption Surrender Personal Pet Surrender Stray Animal General Inquiry/Info Just to Visit Volunteering Fostering
Did you adopt an animal from us *
How would you rate your overall experience at our facility? (1 being poor, 5 being excellent) *	1 2 3 4 5
Was it easy to find the information you needed (hours, location, services)? *
How welcoming and friendly was the staff during your visit? *
If you adopted an animal, how satisfied are you with the adoption process? *
Were the animals and their living areas clean and well cared for? *
Did you feel the staff provided enough information about the animals you were interested in? *
Did staff or volunteers answer your questions clearly and respectfully? *
How quickly were you helped during your visit? *
Were your needs or concerns handled appropriately? *
Was the Shelter clean and well-maintained? *
Do you have any suggestions for improving the facility? *
How did you hear about our facility? (e.g., social media, website, word of mouth) *
Have you visited our website or social media pages? *
If so, was the information helpful? *
What did you enjoy most about your visit? *
What could we do to improve your experience in the future? *
Would you recommend Sumner County Animal Services to others? Why or why not? *

General Experience